AspDotNetStorefront

My company purchased aspdotnetstorefront. I emailed a question to their customer support. A bunch of programmers took turn to answer my question. Each ignored the previous emails and started a new conversation -- it was waste of time. Eventually, I was told that they were not responsible for such question.

I got another question and posted on their forum website. They allowed me to post the question. But I had not got any response. After one week my question got deleted. I assume that the admin deleted my question. As other members pointed out, basically they only keep the posts that make their software sound good. It is a shame.

I used this software in a previous company, so this was my first choice for my new company. I have regretted that decision for months now. We have experienced so many issues with the company including horrible customer support, their upgrades crashed our site, they sent us files to fix the crash that had even more errors in them and caused permanent problems that they never were able to fix, there are coding problems with the site map, etc. I cannot emphasize how bad their customer support is. I have spent hours trying to explain basic problems to them, without getting answers. They have a bunch of programmers answering the support questions and cannot explain things to someone below their level of expertise. If you are not extremely technical, do not purchase this software. I have had to pay thousands of dollars to have someone fix the problems we've experienced with this platform. Also, both at my last company and with my new company, settings in the software periodically revert to the default settings without anyone touching them. This resulted in several problems with the site and days to figure out. Bottom line, don't waste your money on this unless you are a programmer and will never need to speak to anyone for support post purchase.

Hello,
We've had fantastic results using this product over the last year or so. I've gone through three prior shopping cart systems and this is, by far, the best for our needs.

Usability/Functionality - Simple customer interface, robust backened capability and feature set. We like the "steps" in the checkout phase and the backend realtime shipping capability.

Security - they're on the ball with this which is more than i can say for a lot of other carts. PCI/PABP reviewing was a big factor for us. They are very proactive when an issue is discovered in issuing patches.

Quality - scales very well. We've doubled our products (several thousand) with no noticed dropoff. We've had ASPDNSF ML on two servers and it's handled well.

Support - The crown jewel here. I've sent them highly technical issues, I've sent them stupid questions, and either way they respond quickly and with plenty of patience!

Community - there's a really good user forums they support and reply on in addition to a good knowledgebase.

We made a good decision with this product and company!

While developing FilingSuppliesOnline.com powered by ASPDOTNETSTOREFRONT ML we had a few issues to work through in the beginning. It has since delivered beyond our expectations.

AspDotNetStoreFront is a e-commerce shopping cart that offers many built in features such as shipping rates calculated real time, multi-language and currency support, importing of products (from Excel or XML formats), Google checkout integration, support for multiple merchant accounts (like PayPal Pro or authorize.net), affiliate tracking support and many other. I really liked that all the source code is included with your purchase and that allows you to make your own customizations if you want. Overall it's an application comparable with very expensive ones, only that this one costs only 900 US dollars for ML version. The support for both standard and custom futures is excellent and Google also seems to love the site maps. The only part I think deserves a bit more attention is the administrator interface. But I heard that they are working on updating this part as well.