Call center (30 products)
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asterisk-jtapi +callcenter
Author: mouna Date: March 17, 2008 at 06:24
I try to developp an api that can schow the state of a call,channel.
I mean creating calls ( making transfers / conferences ) and manage current states of agent ( ready for call / not ready etc.)
using the package asterisk-jtapi but I have no idea to create a jframe that schow the state of my call ....
please help me
I mean creating calls ( making transfers / conferences ) and manage current states of agent ( ready for call / not ready etc.)
using the package asterisk-jtapi but I have no idea to create a jframe that schow the state of my call ....
please help me
Author: mouna Date: March 17, 2008 at 06:24
Comments
Posted by: Stefania.B on March 17, 2008 at 16:56
As I read on their website they don’t have advanced cal control features as call transfer and conference calls, the one you mentioned. But I was wondering, are you running the program on Java Runtime Environment (JRE) and do you have jar-files? 