Call center (30 products)

Create a set of features for Call center so you can compare software applications in this class
[Start Discussion]

[See all discussions]

[edit] Brief Description

A call center (also spelled call centre) is a main office where call center agents work to receive and transmit information and request all by telephone. Here the agents are supervised and connected to a telecom switch and linked to a corporate computer network. The collective handling can also be made by letter, faxes and emails and the outgoing information refers to telemarketing, clientele and even debt collection. Call centers can be: remote agents (agents which work from home), temporary agents(agents are called if demand increases), virtual call centers (pre-delivery and post-delivery), contact centers(dealing with email, web callback, chat).

Products


8.00 Best in Class:
From: SoFfront
Multi Channel Contact Center
This is not only call center software, is a complex contact center which enables you to provide services thru multiple channels: customer portal, web chat, email. You get contact center for sales and marketing, complete solutions for...
Belongs To: Call center
7.90 Runner Up:
TeamMax Call Center Software
This is a telemarketing call center. Competitive thru its price and thru it’s new way in approaching clients with demand dialing – initiated by the agent with a single button click- TeamMax Call Center Software has four parts: The TeamMax...
Belongs To: Call center
From:
Call Center Software
Stratasoft call centre software is a portfolio of features: predictive dialer, inbound ACD, call blending, virtual...
Belongs To: Call center
From: 4psa
4PSA VoipNow
With you will have multitenant, four levels of control, real time postpaid and prepaid billing engine, calling card...
Belongs To: Call center
Active Call Center
With Active call center you get a call center software free, able to amaze you: you will have voice recognition,...
Belongs To: Call center
From: Ansapoint
Ansapoint
Ansapoint is similar with Microsoft Outlook, so it makes it familiar and easy to use for everyone.The software is a...
Belongs To: Call center
From:
Advanced Call Center
Advanced Call center software is an complex application but in fact is really easy to use. It can pick up the...
Belongs To: Call center
From:
Automated Call Center
With Automated call center you get dialogic voice boards, manuals, one year warranty, three hours of Telephone...
Belongs To: Call center
Call Center Chamber of Ecommerce
This call canter software concentrates more in relationship with costumer also regarding maximize revenue and...
Belongs To: Call center
Call Center Reloaded
Call Center Reloaded is a PHP MySQL software ideal for small to medium size call centers.
Belongs To: Call center
From: NCH
Call Center Software NCH
With this call center software you get setup voicemail boxes, record calls automatically, you can create IVR menus,...
Belongs To: Call center
From: Data Tel
Call Center Software On Site
On site Call Center Software could take you to the next level. Try it at an affordable price for these features:...
Belongs To: Call center
From: Digi Soft
Call Center Software and Predictive Dialer Solutions
The software comes with Completely customizable campaigns, it has a powerful, flexible and robust agent interface /...
Belongs To: Call center
From: Intel Biz
Call Center Solutions
With Call Center Solutions from Intel Biz you will have interactive voice response, voice messaging, automatic call...
Belongs To: Call center
From:
Call Cneter solutions from Telax
With Telax Solution every call is answered, capturing all leads and sales, they are routed to any device with a...
Belongs To: Call center
Call center software.org
This Call Center software is completely free and is useful to record, manage and track all the calls.
Belongs To: Call center
From: NCH
Express Dial Telephone Dialer
This is an automated dialing call center software which can be used to automate the dialing of a list of numbers or...
Belongs To: Call center
From: Gnugk
Gnu Gatekeeper ACD
With Gnu Gatekeeper ACD you get an accounting and call authorization via SQL database, Radius, a flexible call...
Belongs To: Call center
Hosted Call Center
The call center services cost no longer with this Hosted Call Center. It has: IP Predictive dialer with flexible...
Belongs To: Call center
From: Data Tel
Hosted Call Center Software
With Hosted Call Center Software you don’t need any equipment to maintain or setup, it doesn’t require expensive...
Belongs To: Call center
1 2 ...[Next] [Last]
Resources:  Vendor/Foundation |  Licenses |  Linux Distributions |  Programming Languages |  Programming Interfaces (API) |  Graphical Interfaces (GUI) |  Available Languages