Goldmine is a great system, we have used it since 1995/6 and love the product, recently I have been trying to find a reseller in Charlotte NC - no luck. I am considering reselling the prodyct myself BUT no one at Frontrange calls you back, I have left endless phone voice and personal messages and even the VP of Sales does not call you back. The CEOs assistant tries to fob you off to customer service, he promises to call have someone call you back but non one calls. I have never experienced such bad service - what a pity, I may be forced after all these years to defect to ACT! Any one else experienced this organisations complete lack of Customer Relationship Management?

Our Project Management & Time sheet registration add-on lets you do everything you need to handle projects & time-tracking within Microsoft Dynamics CRM. You have the benefits of the world’s most used interface, working with Outlook. Using the standard workflow of CRM, you can set up templates with standard project activities. Being able to use Microsoft Dynamics tools for configuration is also available. This system can be set up to do exactly what your organization needs to run your projects efficiently. Activities can be defined using standard task capabilities of Microsoft Dynamics CRM. Every task has a planned and actual start date and a duration. All resources can be set up and assigned to a project. Their rates and expected costs can be registered in a way that a budget is created for external & internal resources. Booking time through Time Sheet registration automatically updates ‘actuals’. Results can be monitored on a number of standard reports.



If you would like more information on our proven CRM Add-on, just let me know.



Richard Rezac

factor360, Inc.

120 N Euclid Ave

Pierre SD 57501

USA

1 605-945-1101

Fax 1 605-945-1778

www.factor360.com

Hi, I'm presently using the 30 day trial version to see what it's like and I would need to add extra fields to the base and I can't see a way of doing it. Does anyone know how?

Thanks, Trev