Alexandra  | 2007-09-02
It goes all the way
Greatest thing about NetSuite? It’s a hosted service which means no hassle with installation or configuration. Doesn’t that sound just amazing? But don’t think that’s the only plus of this product. NetSuite offers a fully integrated CRM system which includes: SFA tools, customer support and issue tracking, a self-service portal, outbound marketing as well as expectation management tools for quotas, forecasts, and commission payout, group calendaring, and multicurrency translation. Truth be told NetSuite does come up a bit light on contract management, telephony integration, and comprehensive workflow but it definitely compensates with the other functionalities. It is expensive but the benefits outweigh the costs and it’s so much better than what other companies have been able to provide for the same price.